CLRBODY

Terms of Service

Last Updated: June 20, 2025

The following Terms of Service are entered into by and between You and CLRBODY LLC (“CLRBODY”, “we”, or “us”).

The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, the “Terms”), govern your access to and use of [https://clrbody.com/] and all affiliated websites and subdomains (the “Site”), including any websites, mobile applications, telehealth platforms, membership programs, laboratory testing, and related services (collectively, the “Services”). .

Please read the Terms carefully before you start to use the Site. By using the Site or by clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Term including the agreements incorporated by reference herein, you must not access or use the Site.

By using this Site, you represent and warrant that you are of legal age to form a binding contract with CLRBODY and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site. Your use of the Services constitutes acceptance of (a) these Terms; (b) any additional terms within the member handbook or consent forms you sign; and (c) any future modifications we publish.

MODIFICATION OF TERMS

We reserve the right to change or modify these Terms at any time and in our sole discretion. If we make changes to these Terms, we will provide notice of such changes, such as by updating the “Last Updated” date at the beginning of these Terms. Material changes will take effect immediately after we post notice on our website or send email notice to Members. By continuing to use the Site at any point after such update, you confirm your acceptance of the revised Terms, and all of the terms incorporated therein by reference. You should review these Terms frequently to ensure that you understand the terms and conditions that apply when you access or use the Site. If you do not agree to the revised Terms, you may not access or use the Site.

DESCRIPTION OF SERVICES

CLRBODY is a Massachusetts-based, physician-led concierge practice centered on preventive, evidence-based, and longevity-focused healthcare.

Membership Program. Direct access to a dedicated physician, advanced diagnostics, personalized care plans, and lifestyle coaching. Membership fees cover professional services but do not include laboratory fees, prescription costs, supplements, or third-party services unless expressly stated.
Telehealth & Digital Platform. Secure messaging, video visits, wearable-data dashboards, and educational content via our secure portal.
Advanced Diagnostic Testing. We facilitate blood work, imaging, and specialty tests through independent third-party labs. You authorize us to share necessary personal and health information with these laboratories and to receive results on your behalf.
Lifestyle & Performance Services. Personalized nutrition, exercise, supplementation, recovery protocols, and allied wellness offerings (e.g., peptide therapy) where clinically appropriate and legally permitted.

USE OF THE SITE

Site. The Site includes an informational site made available by CLRBODY to enable users to view our catalogue and contact us.
Eligible Users. The Site is not intended for use by anyone under the age of 18 and legally able to consent to medical care
Residency & Licensing. We currently serve individuals located in states where CLRBODY clinicians hold active licenses.
Account Security. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

USER RESPONSIBILITIES

You agree to:

Provide accurate, complete, and up-to-date information.
Comply with treatment plans and promptly report any changes in your health.
Use the Services only for lawful, personal purposes.

MEDICAL DISCLAIMER & NON-EMERGENCY NATURE OF SERVICES

CLRBODY is not insurance. Membership is elective and complements, but does not replace, traditional primary care or emergency services. For any urgent or life-threatening condition, call 911 or visit the nearest emergency department.

MEMBERSHIP FEES, BILLING, & AUTO-RENEWAL

Fees are charged monthly or annually, as selected during enrollment, and renew automatically until cancelled.
You authorize CLRBODY to keep your payment method on file and to bill recurring fees plus any add-on services.
Cancellation. You may cancel according to the terms of your membership agreement by written notice to join@clrbody.com. Your membership will remain active through the final paid period.
Refunds. Fees already paid are non-refundable except where required by law.

APPOINTMENTS, CANCELLATION, & NO-SHOW POLICY

We value your time and ours. Cancelling within 24 hours or missing a scheduled appointment may incur a fee as detailed in the member handbook.

LABORATORY TESTING & DATA HANDLING

Third-Party Labs. All tests are performed by independent third-party labs. Turnaround times, reference ranges, and result interpretations are subject to each lab’s processes.
Out-of-Pocket Costs. Unless expressly included, lab fees are billed separately by the lab or by CLRBODY and may not be reimbursable by insurance.
Unexpected Findings. Clinically significant results will trigger appropriate follow-up and referrals, but CLRBODY does not guarantee outcomes or the prevention of disease.

WEARABLE & DEVICE DATA CONSENT

By connecting health devices or apps to our platform, you authorize CLRBODY to receive, store, and analyze that data for the purpose of providing personalized recommendations.

PRIVACY POLICY

Please refer to our Privacy Policy for information about how we collect, use and share your personal information. By submitting your personal information through the Site, you expressly consent to the collection, use, and disclosure of personal information in accordance with the Privacy Policy.

COMMUNICATIONS

By using our Site, you consent to receive electronic communications from us (e.g., via email, SMS, or by posting notices to the Site). These communications may include notices transactional information and are part of your existing relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. You should maintain copies of electronic communications from us by printing a paper copy or saving an electronic copy. We have no obligation to store for your later use or access any such electronic communications that we make to you. We may also send you promotional communications via email including, but not limited to, newsletters, special offers, surveys, customer service, and marketing messages, and other news and information we think will be of interest to you. You may opt out of receiving these communications at any time by following the unsubscribe or opt out instructions provided therein.

LIMITED LICENSE

You are hereby granted a limited, revocable, nonexclusive, nontransferable, nonassignable, non-sublicensable, “as-is” license to access and use the Site and its related Services for your own personal, non-commercial use; provided, however, that such license is subject to the Terms and does not include any right to (i) sell, resell, or use commercially the Site, (ii) distribute, publicly perform, or publicly display any content, (iii) modify or otherwise make any derivative uses of the Site, or any portion thereof, (iv) use any data mining, robots, or similar data gathering or extraction methods, (v) download (other than page caching) any portion of the Site, except as expressly permitted by us, and (vi) use the Site other than for their intended purposes. This license is subject to your compliance with these Terms.

INTELLECTUAL PROPERTY RIGHTS

You acknowledge and agree that all Services content on the Site is owned by CLRBODY or its licensors and is protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. The CLRBODY name and logos are trademarks and service marks of CLRBODY (collectively the “CLRBODY Trademarks”), pending approval from the United States Patent and Trademark Office. Other CLRBODY, CLRBODY affiliates, and its service provider content, names and logos used and displayed via the Site may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to CLRBODY. Nothing in these Terms or the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of CLRBODY Trademarks or other CLRBODY and its service provider content, names and logos used and displayed via the Site, without our prior written permission in each instance. All goodwill generated from the use of CLRBODY Trademarks or other CLRBODY or its service provider content will inure to the exclusive benefit of CLRBODY or the applicable rights holder.

COPYRIGHT COMPLAINTS

We respect the intellectual property of others and ask that our users do the same. We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the U.S. Digital Millennium Copyright Act. If you believe that your work has been copied or used on the Site in a way that constitutes copyright infringement, please send the following information to our Copyright Agent at hello@clrbody.com.

Your address, telephone number, and email address.
A description of the copyrighted work that you claim has been infringed.
A description of where the alleged infringing material is located on the Site.
A statement by you that you have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agent, or the law.
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
A statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.
For clarity, only copyright infringement notices should go to our Copyright Agent. You acknowledge that if you fail to comply with the requirements of the section, your notice may not be valid.
CLRBODY may at its discretion, suspend or terminate the access of and take other action against users, subscribers, registrants, and account holders who infringe upon the intellectual property rights of others.

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EXTERNAL SITES

The Site may include hyperlinks to other websites or resources (collectively, the “External Sites”), which are provided solely as a convenience to our Site visitors. We have no control over any External Sites. You acknowledge and agree that we are not responsible for the availability of any External Sites, and that we do not endorse any advertising, products, or other materials on or made available from or through any External Sites. Furthermore, you acknowledge and agree that we are not liable for any loss or damage which may be incurred as a result of the availability or unavailability of the External Sites, or as a result of any reliance placed by you upon the completeness, accuracy or existence of any advertising, products or other materials on, or made available from, any External Sites.

PROHIBITED USES

You may not attempt or cause to attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site, by hacking, password “cracking,” or any other illegitimate means. You may not breach or cause to breach the security or authentication measures on the Site, or any other systems or networks connected to the Site, or otherwise attempt to interfere with the proper functioning of the Site. You will not falsify your identity or impersonate another person, engage in conduct that limits the use and enjoyment of the Site, or any part thereof, by other users in any way, in each case as determined by us in our sole and absolute discretion.

In addition, you agree not to and will not assist another to:

reverse engineer, disassemble, alter, decompile, duplicate, create derivative works from, make copies of, extract information from, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Site, in whole or in part, except as expressly permitted by us;
upload, post or store any materials that directly or indirectly contain viruses, corrupted files or any other similar harmful mechanism;
link to, mirror, or frame any portion of the Site without our prior express written permission;
scrape, index, survey, or data mine any portion of the Site or unduly burden or hinder the operation of the Site;
post defamatory, obscene, or infringing content;
remove any notice of the proprietary rights of our licensors and us from any portion of the Site or printed version thereof; or
purchase any Services from CLRBODY for the purpose of misusing or falsely advertising such Services.

TERMINATION

You Terminate. You may terminate these Terms at any time by discontinuing your access to and use of the Site. If you use the Site again, you will be deemed to have agreed to the Site.
We Terminate. You agree that we, in our sole discretion, and for any or no reason, may terminate these Terms without prior notice. You agree that any suspension or termination of your access to the Site may be without prior notice, and that we will not be liable to you or to any third party for any such suspension or termination.
Other Remedies Available. If we terminate these Terms or suspend or terminate your access to or use of the Site due to your breach of these Terms or any suspected fraudulent, abusive, or illegal activity (including, without limitation, if you engage in any of the Prohibited Uses), then termination of these Terms will be in addition to any other remedies we may have at law or in equity.
Effect of Termination. Upon any termination or expiration of these Terms, whether by you or us, you may no longer have access to information that you have posted on the Site, and you acknowledge that we will have no obligation to maintain any such information in our databases or to forward any such information to you or to any third party.

INTERNATIONAL ISSUES

We operate the Site from the United States of America. If you choose to access the Site from outside the United States of America, you are responsible for complying with applicable local laws.

DISCLAIMERS

THE SITE, CONTENT CONTAINED THEREIN, AND ITEMS LISTED THEREIN ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SITE: (A) WILL MEET YOUR REQUIREMENTS; (B) WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; OR (C) WILL BE ACCURATE, RELIABLE, COMPLETE, LEGAL, OR SAFE. WE DISCLAIM ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT AS TO THE SITE OR ANY CONTENT CONTAINED THEREIN. WE DO NOT REPRESENT OR WARRANT THAT CONTENT ON THE SITE IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. WE WILL NOT BE LIABLE FOR ANY LOSS OF ANY KIND FROM ANY ACTION TAKEN OR TAKEN IN RELIANCE ON MATERIAL OR INFORMATION, CONTAINED ON THE SITE. WHILE WE ATTEMPT TO MAKE YOUR ACCESS TO AND USE OF THE SITE AND CONTENT SAFE, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT THE SITE, CONTENT, OR ANY ITEMS LISTED ON OUR SITE OR OUR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE CANNOT GUARANTEE THE SECURITY OF ANY DATA THAT YOU DISCLOSE ONLINE. YOU ACCEPT THE INHERENT SECURITY RISKS OF PROVIDING INFORMATION AND DEALING ONLINE OVER THE INTERNET AND WILL NOT HOLD US RESPONSIBLE FOR ANY BREACH OF SECURITY UNLESS IT IS DUE TO OUR GROSS NEGLIGENCE.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM THESE TERMS, THE SITE, ANY ITEMS, OR FOR ANY DAMAGES RELATED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SITE IS UNDERTAKEN BY YOU AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA RESULTING THEREFROM.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY ARISING OUT OF OR IN ANY WAY RELATED TO THESE TERMS, YOUR ACCESS TO AND USE OF THE SITE, CONTENT (INCLUDING YOUR CONTENT), OR ANY ITEMS, PURCHASED, OR SOLD THROUGH THE SITE EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT PAID TO US BY YOU FOR THE SITE THAT IS THE SUBJECT OF THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless CLRBODY from and against all actual or alleged third-party claims, damages, awards, judgments, losses, liabilities, obligations, penalties, interest, fees, expenses (including, without limitation, attorneys’ fees and expenses) and costs (including, without limitation, court costs, costs of settlement, and costs of or associated with pursuing indemnification and insurance), of every kind and nature whatsoever arising out of or related to these Terms or your use of the Site, whether known or unknown, foreseen or unforeseen, matured or unmatured, or suspected or unsuspected, in law or equity, whether in tort, contract or otherwise (collectively, “Claims”), including, but not limited to, damages to property or personal injury, that are caused by, arise out of or are related to (a) your use or misuse of the Site or User Content; (b) any feedback you provide; (c) your violation of these Terms; (d) your violation of the rights of any third party, including another user; (e) any breach or non-performance of any covenant or agreement made by you; (f) your User Content; or (g) any off-chain benefits (including the furnishing, or any failure to furnish, or any acts or omissions of or attributable to you or any third party in respect of the same). You agree to promptly notify CLRBODY of any third-party Claims and cooperate with CLRBODY in defending such Claims. You further agree that CLRBODY shall have control of the defense or settlement of any third-party Claims. THIS INDEMNITY IS IN ADDITION TO, AND NOT IN LIEU OF, ANY OTHER INDEMNITIES SET FORTH IN A SEPARATE WRITTEN AGREEMENT BETWEEN YOU AND CLRBODY.

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DISPUTE RESOLUTION

PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH THE COMPANY AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.

These Terms, including all matters of construction, validity, and performance, and all disputes arising out of or connected with the Terms, the Site, and the Services (each a “Dispute,” collectively, the “Disputes”), shall, in all respects, be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts without regard to any principles of conflict of laws, except that the arbitration clause herein shall be governed by the Federal Arbitration Act. Any Dispute shall be settled by mediation under the Commercial Mediation procedures of the American Arbitration Association (the “AAA”), except that if mediation of a Dispute is not successful within two (2) months of appointment of a mediator, such Dispute shall be settled by individual arbitration under the Commercial Arbitration Rules of the AAA. The place of mediation or arbitration shall be the AAA office in Boston, Massachusetts. The language of the mediation or arbitration shall be English. The arbitrator shall be an expert an attorney with experience in the field of intellectual property and advertising law. Notwithstanding this arbitration provision, any Dispute not resolved through arbitration that is less than $10,000 USD and qualifies for treatment on a non-jury basis in a small claims court of in Massachusetts may be resolved in such small claims court on an individual basis at the election of either party. All Disputes shall be mediated, arbitrated, or litigated on an individual basis. You irrevocably waive any right it may otherwise have to proceed on a class or collective basis. Further, you irrevocably waive all right to trial by jury as well as any argument or claim of improper venue or forum non conveniens. The foregoing provisions shall not limit the right of CLRBODY to collect payments due or payable, or prevent either party from commencing any action or proceeding to compel arbitration, obtaining injunctive relief pending the appointment of an arbitrator, or obtaining execution of any award rendered in any such action or proceeding, or in any other manner provided venue for all such proceedings shall be in the state or federal courts within Massachusetts. The parties shall bear their own expenses, except that parties shall equally share the expenses of any mediator or arbitrator (except for the required non-refundable filing fees which shall be paid solely by the party asserting the Dispute). The prevailing party in any arbitration may seek from the arbitrator an award of the party’s reasonable outside attorneys’ fees and costs incurred. Judgment on any the award rendered by any arbitrator may be entered in any court having jurisdiction thereof.

GENERAL

Entire Agreement. These Terms, any applicable supplemental terms, and our Privacy Policy constitute the entire legal agreement between you and us and will be deemed to be the final and integrated agreement between you and us, and govern your access to and use of the Site, and completely replace any prior or contemporaneous agreements between you and us related to your access to or use of the Site, whether oral or written.
Third-Party Beneficiaries. Except as otherwise provided herein, these Terms are intended solely for the benefit of CLRBODY and you and are not intended to confer third-party beneficiary rights upon any other person or entity.
Subscriber of Services. Your relationship to CLRBODY is that of a subscriber, or an individual with an interest in subscribing, to a membership service, and neither party is an agent or partner of the other. You represent and warrant that you are eligible to provide Site as an subscriber in the jurisdiction(s) in which you will access the Site and are solely responsible for your own tax and legal compliance.
Interpretation. The language in these Terms will be interpreted as to its fair meaning, and not strictly for or against any party.
Severability. Should any part of these Terms be held invalid, illegal, void or unenforceable, that portion will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
No Waivers. Our failure or delay to exercise or enforce any right or provision of these Terms will not constitute or be deemed a waiver of future exercise or enforcement of such right or provision. The waiver of any right or provision of these Terms will be effective only if in writing and signed for and on behalf of us by a duly authorized representative.
Governing Law. All matters arising out of or relating to these Terms will be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts and the federal laws of the United States of America applicable therein without giving effect to any choice or conflict of law provision or rule.
Venue. Subject to the above, any legal action or proceeding arising under these Terms will be brought exclusively in the Commonwealth of Massachusetts, and we and you irrevocably consent to the personal jurisdiction and venue there.
Notices. We may provide you with any notices (including, without limitation those regarding changes to these Terms) by email or postings on the Site. By providing us with your email address, you consent to our using the email address to send you any notices. Notices sent by email will be effective when we send the email, and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.
Assignment. You may not assign any of your rights or obligations under these Terms, whether by operation of law or otherwise, without our prior written consent. We may assign our rights and obligations under these Terms in our sole discretion to an affiliate or in connection with an acquisition, sale or merger. These Terms shall be binding upon and inure to the benefit of the applicable parties and their successors and permitted assigns.

CONTACT

Questions? Email hello@clrbody.com